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I had originally gone to other dentists and I hated it. So I was actually reluctant to go for a couple of years and that filled up five cavities in my mouth. So I knew I had to go somewhere. And actually, my mom was the one that recommended me to this place. She said, “Listen, these people are so sweet. They are so kind. I promise you, you won’t regret it.”

So I came in and it turns out because I had neglected going to the dentist for so long, I had five cavities, but they filled it perfectly good. And my teeth are perfect now. Getting a cavity filled here is pain-free. It’s quick and it’s easy. It’s the only way I know how to put it. It’s just, they are kind and they just take very good care of your mouth. They don’t try to pry everything open too much or poke your gums too much.

They stay away from it, which is an experience that I’ve had in the past that I dreaded. And so it’s, it’s been…it was a very good experience getting my cavities filled. If you’ve had bad dental health in the past and you’re scared to come because of past experiences, I’d say you’re in good hands here. From someone with experience with bad dental experiences, you’re in good hands with these people because they will take care of you. They will care for you and they will be there for you.

I woke up with pain and I called them, and they got me in right away and took care of it. Took care of it the very next day. I had no problems. They fixed my root canal. They put the cap over top of it. I mean, they worked on me for, like, three and a half hours and everything was perfect. No problems, no problems down. I’ve never had any pain in it since then.

Even when they finished working on it there was no pain. It was all gone. I can’t say enough of great things. I was in pain when I sat down. They started working on me. The pain went right away. They made me feel like, like I said, a million bucks. They took care of it. They kept asking if I had any problems, did they need to stop, did I need a break. They just…they care about you. And by the time I left there that afternoon, I was ready to smile again and no pain. I can’t say enough about them. They’re just good.

I ended up needing a root canal. I went in for a teeth cleaning and a filling. And I went home and I noticed there was, like, something on my tooth, and I touched it with my pinky and it flaked off. Like, a piece of my tooth flaked off and I was thinking, like, “What’s happening to my body? Like, are my teeth falling out of my head? What’s going on? That’s never happened before,” you know?

And so I immediately called the doctor the next day and I had also touched it, and I wanted to jump across the room. It hurt so bad. Clearly, there was some sort of nerve exposed or something. I called the doctor, I came in and they discovered that, oh, it was a previous filling, it had come off and the canal, the opening to the canal is open. So that needs to be fixed, right? Well, they couldn’t see me or get me an appointment until Tuesday and this was, like, Friday.

So what they did as a band-aid fix temporarily was they put some sort of solution on there that was supposed to stay on the tooth, protect it so I could eat, drink, live my life comfortably between the Friday and the Tuesday, the time they could get me in. And I was very nervous about having a root canal because all the stories I’ve heard about root canals are that they’re very scary, painful, uncomfortable. No one’s looking forward to having that done.

I walked in very, very nervous and I had everybody laughing every time they were trying to come at me with that needle to provide Novocaine. I just was…I’m not one for shots. And so they gave me time. They, like, walked out of the room. They came back and Mr. Sam was awesome. Like, Dr. Sam just…he took his time and he made me laugh, and he made me feel like, “I got you. We’re going to do this. You’re going to be fine.” A long time ago root canals were painful. It’s not how they are today. And I walked out, fixed, pain-free.

Well, I’ve always tried to take care of my teeth, but I was told years ago I inherited something from my mom and dad because they lost their teeth. I don’t remember at what age, but I was younger, you know, and they had dentures and I remember seeing them in the cups, and I had some partials and I hated them. I could not stand them. When I came to see Dr. Sam, he said, “You’re fighting a losing battle. We can do this, but it’s not going to last.” That was the biggest thing for me was him being straight up front. This is what you need to do, but what do you want to do? I was presented with the options, but I got to make the decision.

It was very simple. I wasn’t in a lot of pain, which I took a couple days off work. I had it done on a Thursday, I think. It was Friday, and I took Friday and Monday off. So just, you know, went right back to work. The whole time, I mean, it was, they had me in quite often. Everything went as scheduled. Actually, he said mine healed. I smoked right up until a week before my surgery, and he says that’s why I heal so quickly. I was healed above scheduled from what he told me it’d take me. I was about two months in advance of that.

I went through a couple of different sets. We had you know a couple of different options, which in buying these and discussing this, that was the one thing was said, “We’re not done till you’re happy,” meaning me. You know, they said, “I don’t care what it is, whatever we make, if you’re not happy with them, let me know. We will do something different.” And they did, you know. I mean, I’m happy with the ones I’ve got. I can eat anything I want, steak, corn on the cob, you know, croutons, whatever I want. You know, I have no limitations. There is nothing that will replace your real teeth, but this is as close as it gets.

If you want to get implants, whether it’s one or a mouthful or whatever you need, I recommend this place. This doctor, these girls, these assistants. It’s just, it’s the whole experience wrapped up in one. You know, and as far as the service goes and the professionalism, it’s can’t be beat.

Basically, I had neglected things over time and always had an excuse for not coming or whatever. And then I just came in for an overall, you know, “Let’s see what’s going on here, and let’s set up a timetable so we can get these things done.” But, you know, I listened to them and just decided that, you know, I’m just going to get this done. It’s overdue, I need to get it done.

Everything’s been fine. You know, you might get a follow-up call and say, “How are you doing?” And I appreciate that with anything that I do. If somebody’s… I had cataract surgery last year about this time and, you know, lo and behold, to me, that first day, you know, the doctor calls me at 7:00 at night to see how I’m doing. I appreciate things like that when people show a concern and hear it. They show a concern for you.

Roger: When I first came to Independent Family Dentistry, I was having a lot of trouble eating, a lot of pain, just overall agony, I guess you can say. And that’s what brought me here and kind of had a consultation, sat down with the doctor. He went over everything, what would be best for me, and I went forward. When we sat down, we talked about everything. I mean, he told me my teeth were in pretty bad shape, which I knew they were.

And went ahead and told me about the All-on-4 dental implant arches and said it would be a lot better for me to be able to eat, I wouldn’t have to worry about the dentures, I wouldn’t have to worry about them moving around in my mouth, everything would be solid. And it sounded like the right choice. So they explained how everything was going to go, set an appointment for me to come in. I had all the extractions taken out and the actual implants put in the same day.

I was expecting to be off for a week of work, stuff like that. Pain really, maybe a couple of hours afterwards, but, I mean, after that I didn’t really have any pain, didn’t have to do any kind of pain medicine. Living with the implants, I mean, it’s been great for me because I’m in sales, so I’m in front of people every day and I have to have a big smile on my face.

Before I had the implants, I never smiled, wasn’t very talkative to people. But once the implants were in, I went back to work, I was smiling, very happy, being able to eat, just overall a better experience. Come up to Independent Family Dentistry and have a consultation with them, and I guarantee you’ll leave happy talking with them and come back and get the procedure done.

Man: Excellent.

It’s 10 out of 10. The best experience I’ve ever had in any dentistry form or anything. The same goes with my mom and my dad. They both come home and they just say, “Man, it was actually pleasant being there.” My mom absolutely hates it. I don’t like it. My dad doesn’t like it. But we all have had pleasant experiences here. The approach that the Independence Family Dentistry would take is they are just very cool, calm, and collected.

That’s the only way I know how to put it in that they are just there for you. They want the best experience for you. They don’t want you to feel anxiety. And you can feel that with their warm smiles, with the way that they kind of cheer you up and just the way when you’re sitting in the chair if you need peace and quiet, they’ll give you the peace and quiet.

I personally went somewhere else and they messed up my mouth. They pulled a tooth that didn’t need to be pulled. It started giving me all kinds of problems. So a little over three years ago, I made an appointment to come to see because they were very close to my house. And from the first time I walked in that door and they greeted me, I knew I’d found my new home for my dental work. It was at Independence Family Dentistry. Anybody that doesn’t come here is wrong.

That’s my personal opinion because they have any and everything to help a person here and they will meet you at your line and make you feel comfortable with whatever you need to have done. They make everyone comfortable and feel special. They ask you what you need first and what’s your problems, and then they take it from there. They listen. They’re very careful and listen to what your problem is and take care of it.

My daughter is a mother of three, and she’s got, she played sports when she was younger. And she had a tooth that was, for lack of better words, killed, it’s dead, and she had some serious problems. And they’re resolving it as we speak, and they’re taking very good care of her. They worked on her. They made her feel very comfortable. She went camping that night. We camped all weekend, and she had very little pain.

They took very good care of her. And that’s a special place to me because she’s my daughter and I want to make sure that she’s very comfortable. And they took care of her and they… My son’s got a lot of stuff coming up, and to be honest with you, I don’t know what they’re going to do to him, but I’m positive, 100% positive they will do it right.

Family practice is what they’re about. They have… They can do anything and everything you need for any member of your family and they will take care of it and they will address the problem from the smallest to the largest problem, they will take care of it.

So I’ve actually been going back and forth whether I should get braces versus Invisalign in the midst of sort of determining which route is best for me. When I divulged my reasons for why I would be interested in having those services, they came back with making me feel really sound in my decision. They actually were able to provide an end result, visual, of what it would look like with using Invisalign.

And that was amazing to me because I could actually see what the end result would truly look like, which was amazing to me. And it was really encouraging to see what that would look like because it made me come to my sound decision a little bit quicker, that had I not have that, I would wonder if I should have gone the braces route. And at 36 you’re not really excited to have metal on your teeth anymore.

So, Invisalign is always the better option. But they were asking about, “Why do you want to change this? or what about this bothers you a little bit?” And I was able to talk to them about my sensitive growing up, being teased about certain things or whatever. And it just made me feel like a million bucks at the end. You know, just, you know the, “Don’t even worry about that. And you could use this service or not. But this is what the end would look like if you did,” kind of thing.

And not any kind of pressure either to spend money or anything, very, very conscientious of dental work is expensive. And I felt that they’re just not here for making money. They’re here for making sure that their people are taken care of and comfortable and feeling confident when they leave.

When I first started coming here, I was, like, kind of freaked out. You know what I mean? I didn’t like going to the dentist. But they really sit down, explain what they’re going to do, how they’re going to go about it, and they put you at ease. When I was younger, I had a bad experience at a dentist, and it kept me a lot from going to the dentist, have stuff done. I mean, I was terrified.

Even when I came here, when I sat down with them, talked with them, I was terrified. They did put my mind at ease. They said they had sedation dentistry, and that was one of the things that kind of got me to come in and go ahead and move forward. Even after…I did have a little complication with one of the implants. And, like, after coming in and getting everything done, I was able to do it, get it all that taken care of without being put to sleep or anything like that.

Everybody here is like a family. I mean, when I come in, they know me by name. I mean, they’re very, very polite. And, I mean, I can stay here for hours talking to them afterward. They sit down, they tell you what they’re doing, how long it’s going to take, you know, what they need from you. And then when they’re done, I mean, I’m up there having conversations with these people, just like family.

Like, Dr. Sam, give me a hug before I leave. They’re really upfront with you, and they make you feel very comfortable. They make you feel like family. I mean, you can sit there and have a half-hour conversation with them before they do anything, and the next thing you know, you’re out at that office, you’re very happy.